KidsOuting
Toys

Toys"R"Us - Tuen Mun Town Plaza

No Ratings
·
Tuen Mun
·
Closed
Directions
Best for ages
All ages
Setting
Indoor
Typical visit
30m to 1h
Parking
Onsite

Get in touch

Phone
+852 2430 0268
Website
www.toysrus.com.hk/
Email
help@toysrus.com.hk
Social:

Busy times

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About this place

Toys"R"Us is Asia's leading specialist retailer of toys, games, and baby products. Families visit this location to discover thousands of action figures, dolls, board games, learning and educational toys, and building blocks. It also features dedicated lifestyle zones and collectible setups designed to appeal to both kids and adult collectors ("kidults"), celebrating play across generations.

Things to know

Excellent Baby Care Facilities

Tuen Mun Town Plaza is highly stroller-friendly and equipped with dedicated nursery rooms. On the 2/F (opposite Gyu-Kaku), parents can access nursing rooms featuring private breastfeeding spaces, diaper changing tables, milk warmers, warm baby wipes, and electrical plugs. Another baby care room is available on the 3/F.

Peak Stroller Navigation

While the store features wide aisles, the mall gets incredibly crowded on weekends and public holidays. If visiting with a stroller, weekday mornings or early afternoons are highly recommended for a smoother experience.

Earn Rewards on Purchases

Parents should sign up for the Toys"R"Us "Star Card" loyalty program before checking out. Members earn 1 Star Point for every HK$1 spent, which can be accumulated and redeemed as cash discounts on future toy runs.

Pop-Up & Event Focus

This branch frequently hosts special interactive events, weekend trial plays (such as Slime Mart dessert-making sessions), and limited-edition toy pop-ups (e.g., Beyblade play meets and exclusive character photo ops).

Facilities & amenities

Near MTR
Free Entry
Stroller Friendly
Wheelchair Access
Air-Conditioned
Parking Available
Clean Restrooms
Accepts Card Payments
Membership Discounts
Indoor

Opening hours

Monday11:30 AM – 9:00 PM
Tuesday11:30 AM – 9:00 PM
Wednesday11:30 AM – 9:00 PM
Thursday11:30 AM – 9:00 PM
FridayToday11:30 AM – 9:00 PM
Saturday11:00 AM – 9:00 PM
Sunday11:00 AM – 9:00 PM

Location & getting there

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Address
Shop 2196, 2/F, tmtplaza Phase 1, 1 Tuen Shun Street, Tuen Mun, New Territories, Hong Kong
Public transport
MTR Pui To Station · 2 min walk
Guide

Getting here

By MTR

From Tuen Mun Station on the Tuen Ma Line, follow the covered walkways and footbridges to Tuen Mun Town Plaza, about 5 to 10 minutes, then head to Shop 2196 on 2/F, Phase 1.

By car

The mall has multi-level car parks across its phases. Reach the specified spending amount for up to two hours of free parking.

By Walking

From the Light Rail Town Centre stop, take the connected footbridge stairs into the plaza, then go to 2/F, Phase 1.

Parking fees

HK$19listingWeekdays (Monday to Friday, except Public Holidays)
HK$27listingWeekends & Public Holidays

Reviews from parents

No reviews yet. Be the first to share your visit.

Good to know

Can I find basic baby supplies like diapers and baby formula here?
Yes, the store features a dedicated baby and toddler section with developmental toys, strollers, and basic juvenile care products. However, note that some standard discount promotions (like SPCC member offers) may exclude consumable baby items like diapers and baby food.
Is the store easy to browse with a stroller?
Yes. The store is located on the 2nd floor of Phase 1 and the entire mall offers stroller-friendly ramps, lifts, and barrier-free access. Aisles are relatively wide, though they can become tight when weekend crowds peak.
Are there trial play zones or gaming areas inside this branch?
Yes. The store regularly sets up interactive corners for kids to sample toys, such as LEGO building zones. They also host scheduled in-store trial events, like the Slime Mart trial plays, and occasional regional card or toy tournaments (e.g., Beyblade matches).
How do I redeem free parking when shopping at Toys"R"Us?
Shoppers can validate their parking by presenting eligible same-day electronic spending receipts at the mall's Customer Care Centre or by registering their receipts digitally via the S⁺ REWARDS mobile app.
What should I do if a toy I bought turns out to be defective?
Parents can bring the defective item back to the store along with the purchase receipt. Customer reviews highly praise the helpfulness of the store manager and staff at this Tuen Mun branch, noting they resolve issues and swap malfunctioning items quickly and respectfully.

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